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Career Opportunity – Pub Server

Oakwood Resort in Grand Bend is recruiting a
Pub Server.

A Pub Server is responsible for the selling of food and beverage in Dave’s Pub & Grill along with the general service and maintenance required for customers of the pub.

Reports To: Pub Supervisor

Duties & Responsibilities:

  • Responsible for greeting, seating and serving customers in the Pub including explaining menu items and specials as well as making recommendations and answering questions.
  • Opening duties including preparing back area and bar, unlocking doors, mopping, vacuuming, other light cleaning, organizing chairs and setting up the patio when required.
  • Accurately take and relay orders to the kitchen and bar staff serving food and beverage orders in a timely manner following proper serving techniques.
  • Work to use suggestive selling techniques when dealing with customers.
  • Present bills to customers in a timely manner and accept and process payments.
  • Be knowledgeable of liquor laws and Smart Serve techniques that are relevant to Pub service.
  • If needed, prepare alcoholic and non-alcoholic beverages for customers.
  • Ensure any customer complaints are relayed to the Pub Supervisor.
  • Assist with group functions booked in the Pub including understanding group requirements, set up of tables, service and proper billing.
  • Responsible for accurately completing end of shift cash out by calculating total payments and reconciling with total sales.
  • Responsible for ensuring all bills are settled.
  • Responsible for providing self with a minimum $100 float.
  • Responsible for keeping all Pub areas clean and stocked at all times.
  • Closing duties include ensuring all side duties are completed for service for the next day such as sweeping, mopping, dusting, other light cleaning, emptying garbage’s and closing of the bar.
  • Responsible for any side duties such as filling condiment bottles, preparing silverware and other items needed during service.
  • Promote and maintain a safe and healthy work environment adhering to the legislation set out by the Occupational Health & Safety Act.
  • Perform daily visual workplace inspections, attend safety talks and staff meetings.
  • Assist  with the training of new staff.
  • Assist with other related duties as required.

Qualifications include:

Education:

  • Minimum grade twelve education.
  • Must be a minimum of eighteen years old.

Skills:

  • Knowledge of food & beverage service techniques an asset.
  • Excellent communication and guest services skills.
  • A second language is an asset.

Professional Certification:

  • Smart Serve.

Experience:

  • No experience is necessary but previous restaurant server experience is an asset.

Working Conditions:

  • This is a part time, seasonal position that requires twenty to forty hours a week of shift work.
  • Must be able to work well with minimum supervision and be a team player.
  • Must be physically fit and able to lift heavy items up to approximately 25lbs.
  • Flexibility in scheduling a must.

If you are interested please forward your resume to: oakwood@oakwoodresort.ca. No phone calls please.

For additional information please fill out the form:


Fields denoted with an asterisk (*) indicate that they are required.

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