Server

Job #: 2026-002

Department: Food & Beverage

$17.60/hr

Seasonal – Full-time/Part-time/Casual

In-Person

We are seeking a skilled and enthusiastic Server to join our dynamic team. The ideal candidate will have passion and a commitment to providing exceptional customer service in a fast-paced environment. This position requires a strong work ethic, attention to detail and the ability to work independently or as part of a team. Join our team as a Server where your skills will shine in an exciting atmosphere dedicated to exceptional service!

Responsibilities

Responsible for the serving of food and beverage for Banquets, Dave’s Pub & Grill and Special Events.
Ensure correct billing procedures are followed
To provide excellent service to guests, ensuring level of service meets Hotel standards
Responsible for reading, understanding and following the Banquet Event Order associated with the function being served prior to service
Required to set up functions and service in accordance to the requests made through the Banquet Event Order, i.e., plated service, buffet, any special requests
Opening duties include, preparing coffee, unlocking all doors, bar for service, mop and vacuum clubhouse, organizing chairs and patio when required, checking and cleaning if necessary Games Room
During service responsible for greeting patrons, presenting menus, informing of specials, making recommendations and answering any questions regarding food and beverages
Take orders and relay to kitchen and bar staff and serve food and beverages at a timely manner, using proper serving techniques
Present bill to patrons at a timely manner and accept and process payment for patrons
Responsible for accurately completing end of shift cash out, by calculating total payments and reconciling with total sales.
Responsible for keeping all clubhouse areas, front and back, clean, tidy and stocked at all times
Closing duties include, ensuring all side duties are completed for service for next day, locking all doors and turning lights off in all areas in clubhouse, responsible for the mopping, sweeping , wiping , closing of bar, sweeping of clubhouse and Games Room
Required to polish all silverware and glasses used in function and to put away any equipment, dishes used in function to proper area
Responsible for keeping condiments filled, roll ups and portions completed and any other side work necessary for service
Ensure that all customer complaints are relayed to Operations Manager
Responsible for reading, understanding and following the beverage order or Banquet Event Order associated with the function being served prior to service.
To ensure all Hotel policies and Government and Ontario regulations are strictly adhered.

Qualifications

Smart Serve required
Knowledge of liquor laws
Experience preferred, but willing to train
Knowledge of food and beverage service techniques is an asset
Excellent communication and guest service skills
Must be able to work well with minimal supervision and be a team player
Must be physically fit and able to lift heavy items (approx. 25lbs)
Flexibility in scheduling a must

Additional Info

This position is in Grand Bend, ON. A successful applicant must be able to reliably commute or plan to relocate before starting work (required).
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Oakwood Resort does not use artificial intelligence during the hiring process.